399com Terms and Conditions – Please read before use

399com Terms & Conditions – Full Details

Welcome to 399com. These Terms & Conditions ("Terms") apply to the use of the 399com.pro website and its associated mobile applications ("Platform"). By registering for or using the Platform, you are deemed to have accepted these Terms. If you do not agree, please do not use the Platform.

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1 Membership & Registration

To open an account on 399com, the following conditions must be met. Failure to comply with these Terms & Conditions may result in account termination.

• You must be at least 18 years of age at the time of registration.
• All information provided at registration must be truthful, accurate, and up to date.
• Each person may hold only one account. Creating multiple accounts using the same name, address, email, or payment method is strictly prohibited.
• Your account password and login credentials must be kept strictly confidential and must not be shared with anyone.
• KYC (Know Your Customer) verification must be completed after registration and is required before any withdrawal can be processed.

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2 Age Verification & Responsible Gaming

399com enforces a strict age verification policy. Under our Terms & Conditions, no one under the age of 18 is permitted to use this platform under any circumstances.

• Age is verified at registration using a National ID card or passport.
• No adult may operate an account on behalf of a minor.
• Parents and guardians are advised to use parental control software on devices accessible to minors.
• Each member can set their own deposit limits, betting limits, and session time limits.
• If you notice signs of problem gambling, please contact our support team or voluntarily suspend your account.

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3 Deposit & Withdrawal Policy

The payment terms and conditions for 399com are detailed below. All financial transactions will be processed in accordance with these terms.

• Minimum deposit amount is BDT 200. Minimum withdrawal amount is BDT 500.
• Deposits are generally credited to your account instantly.
• Withdrawals may take up to 24 hours to process, though most are completed within 30 seconds to 5 minutes.
• KYC verification must be completed before any withdrawal can be made.
• It is recommended that you use the same payment method for both deposits and withdrawals.
• For suspicious transactions, 399com may request additional verification and, if necessary, temporarily place a hold on withdrawals.

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4 Bonus & Promotion Terms

399com bonuses and promotional offers are subject to specific terms and conditions. Please read these terms thoroughly before claiming any bonus.

• The welcome bonus is available to new members only and applies to the first deposit.
• To withdraw bonus funds, you must meet the wagering requirements — typically a specified multiplier of the combined deposit and bonus amount must be wagered.
• Claiming bonuses across multiple accounts from the same IP address, device, or payment method is strictly prohibited.
• 399com reserves the right to cancel bonuses if bonus abuse is suspected.
• Detailed terms for promotional offers are listed separately within each offer's description.
• Cashback bonuses apply to net losses only and may not be directly withdrawable.

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5 Gaming Rules

All games and betting activities on the 399com platform are governed by the following Terms & Conditions.

• All game outcomes are determined by an RNG (Random Number Generator) or based on real-world events.
• If an incorrect result is displayed due to a technical error, 399com reserves the right to settle the outcome based on the correct result.
• Betting limits may vary for each game and event.
• Involvement in match fixing or any form of fraudulent activity will result in permanent account closure.
• Once a bet is confirmed in live betting, it cannot be changed or cancelled.

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6 Account Closure & Termination

399com reserves the right to temporarily or permanently close any account under the following circumstances.

• Violation of the Terms & Conditions.
• Providing false or incomplete information.
• Operating multiple accounts.
• If evidence of bonus abuse or fraud is found.
• If account hacking or unauthorized access by a third party is suspected.

You may close your account at any time by contacting customer support. You will be given the opportunity to withdraw any available balance before the account is closed.

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7 Privacy & Personal Data

399com treats the security of your personal information as its highest priority. Your data is collected, stored, and used in accordance with our Privacy Policy.

• Your personal information is never sold or shared with third parties.
• Information may be disclosed in response to lawful requests from regulatory authorities.
• You may request the correction or deletion of your personal data at any time.
• For more details, visit our Privacy Policy Read.

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8 Limitation of Liability

399com is not liable for the following matters, as clearly stated in these Terms & Conditions.

• Session loss due to internet disconnection or technical failure.
• Loss of account credentials due to your own negligence.
• Delays or errors caused by third-party payment gateways.
• Service disruptions caused by circumstances beyond our control, such as natural disasters or government directives.

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9 Copyright & Intellectual Property

All content, designs, logos, software, and other materials on the 399com platform are protected by 399com's intellectual property rights. The following activities are strictly prohibited under these Terms & Conditions.

• Copying, distributing, or republishing platform content without permission.
• Using the platform via bots or automated software.
• Attempting to breach the platform's security systems.
• Collecting personal information of other members.

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10 Applicable Law & Jurisdiction

Your relationship with 399com, including these Terms & Conditions, is governed by international gaming laws and the laws of 399com's licensing jurisdiction. Any disputes will first be referred to our customer service team for resolution.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply in full. 399com is committed to resolving all matters fairly and transparently.

If you have any questions about these Terms & Conditions, please contact our support team. We are always ready to assist you.